Questions and Answers About the service
From GNHosting
Contents |
[edit] Questions and Answers About the service
- Card Details Changes to the card processing system, please read.
- All Hostings accounts Recieve Free Upgrade
- Changes to the Hosting System
- New Central Login System
- Cancelled and Suspended Accounts If you have cancelled your account or it has been suspended.
- Lost and forgotten passwords What to do if you have lost your password.
[edit] Questions about your hosting Account
- Limits and Quotas Questions relating to Disk space and data transfer limits and quota's
- Logs and Statistics How to view your logs and statistics.
- Quota Warning Emails Please read this if you have received a quota warning email.
- FrontPage Extensions
- FTP Login If you have multiple hosting accounts and are having problems with FTP access please read.
- best-preference MX or A Error What to do if you get an error "Sorry. Although I'm listed as a best-preference MX or A for that host" on your emails
[edit] Questions about your billing Account
- Changing your billing cycle
- billing history What do all the enties mean and why are there duplicates?
- Cancelling a subscription How to cancel a hosting account or subscription.
[edit] Questions about your Domains
- Updating Nameservers How do I change the nameserver for a domain registered by GNHosting
- Domain Management How to transfer a Domain in or out.
[edit] Payment Problems
- The order is listed as "On Payment" and I cannot get it to charge my card.
- My Card has Expired, I have updated it but it is still showing as expired.
