Billing history

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The entries will look something like this.

Doc Number      Balance
INV-50016 £4.69 PMT-50070 £4.69 ORD-56085 £4.69 ORD-52080 £0.00

The documents are split into 3 types.
ORDERS: Which begin with ORD-
PAYMENTS: Which begin with PMT-
INVOICES: Which begin with INV-

Order are generated either by you placing an order or the system generating a renewal order.
When you make a payment manually or the system automatically charges your card a Payment Document Is created.
Once and only after an Order is paid an invoice for the payment will be generated

So for each transaction there will be 3 documents. The order, the payment and the invoice.

Everyone who had a pre-existing subscription with us will also have an Order document of zero value from when we transferred it in. As there is no value to this there is no Payment and therefore no Invoice.

Just a quick note. A subscription is any service to which a renewal fee is due. For example domains are a subscription as is hosting.

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